Confectioner deploys data management solution

Rocky Mountain Chocolate Factory has deployed a data management solution from WhenToManage, an innovator of cloud based software. The software includes point of sale (POS) intelligence, labour scheduling and inventory management tools. Previously limited by the POS software provided by the systems of its franchisees, Rocky Mountain Chocolate Factory chose to switch to WhenToManage’s systems neutral software for significantly improved functionality, reliability, and data management capabilities.

“During our most recent evaluation of in-store IT we recognised that, with the introduction of variations in the RMCF brand, a one size fits all POS solution was no longer an optimal solution for our organisation,” says Key Jobson, chief information officer, Rocky Mountain Chocolate Factory. “That’s when we took a step back and realised we no longer need to be restricted to a single POS solution and that vendor’s retail analysis and reporting tool set. After reviewing options in the marketplace, we selected WhenToManage for its ability to work with many certified POS systems, while meeting our consolidated data and analytical operations needs on a corporate and store-by-store basis.”

WhenToManage retail management tools are being made available to Rocky Mountain Chocolate Factory’s 235 franchisees and 15 corporate stores in the US. Early adopting franchisees are in the process of implementing the suite of solutions, which includes web based labour scheduling, POS reporting and inventory management.